Hi Ellen--
Just wanted to let you know how thankful we are for all of your efforts this past weekend. I know you will say that: "It's my job", but your positive, friendly and professional manner really inspired confidence and made the decision-making easier and fun. Thanks so much and hopefully the next part of the adventure (selling our home) will be equally as productive. Dee

"Thank you for helping me realize a life-long dream" Pam

15 April 2005
Realty USA
914 Maple Road
Williamsville, NY 14221

Dear Ellen,

This letter will serve as our unconditional recommendation for you and Realty USA real estate services to anyone who wants a quality agent and value for hisher dollar. Christina and I would like to personally thank you for the tremendous job that you did as our agent for both selling Christina's Brierwood Estate townhouse and purchasing our new home in Marilla.

Your professionalism, technical knowledge, and individualized customer care directly resulted in our personal and financial success: we purchased our new home at our offered price, sold our home at our asking price, and the required paperwork was transparent to us. Your attention to detail and taking the time to understand our goals made all the difference! Thank you for being more than simply our real estate agent but rather, being a friend.

Sincerely,

Christina F.M. Zawierucha-Zack
Timothy E. Zack